Privacy policy
Privacy Policy
Last Updated: February 2026
At Artifice Home, we deeply value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and purchase our premium architectural fixtures.
1. Information We Collect
We collect information that you directly provide to us when you create an account, place an order, or communicate with our support team. This includes your name, email address, shipping address, billing address, and phone number.
-
Payment Processing: All payments are securely processed through our trusted third-party partners (e.g., Shopify Payments, Stripe, PayPal). We do not store your credit card details on our servers.
-
Automated Data Collection: When you browse our store, we automatically collect certain data via cookies and tracking technologies, including your IP address, device type, browser information, and details about the specific pages you view.
2. How We Use Your Information
We use the collected data to provide, optimize, and maintain our luxury shopping experience, specifically to:
-
Process, fulfill, and ship your orders, and manage returns or exchanges.
-
Provide premium customer support and respond to your inquiries.
-
Send order status updates, tracking numbers, and (only with your explicit consent) marketing updates and promotional offers.
-
Protect against fraud, ensure transactional security, and comply with legal and tax regulations.
3. Sharing Your Information
We do not sell your personal data. We only share your information with trusted third-party service providers necessary to operate our business and fulfill our services to you:
-
Shopify: Our e-commerce platform provider.
-
Payment Processors: To securely handle credit card and digital wallet transactions.
-
Shipping & Logistics Carriers: To ensure safe, insured delivery of your orders across the United States.
-
Marketing Services: Specialized email and SMS tools operated under strict confidentiality agreements.
4. Your Rights (GDPR & US State Privacy Laws / CCPA)
Depending on your location, you have certain rights regarding your personal information, including the right to access, correct, or request the deletion of the data we hold about you. You also have the right to opt-out of marketing communications at any time. To exercise any of these rights, please contact us at support@us-artificehome.com.
5. Cookies
We utilize cookies to enhance your browsing experience, remember items in your cart, and analyze our traffic. You can choose to manage, restrict, or disable cookies at any time through your personal browser settings.
6. Security
We implement industry-standard security measures, including SSL (Secure Sockets Layer) encryption technology, to protect your personal data during transmission and safeguard it against unauthorized access.
7. Contact Us
If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us via email at: support@us-artificehome.com. For more information, you may also review Shopify’s Privacy Policy at: https://www.shopify.com/legal/privacy