Payment Policy
At ARTIFICE HOME, we offer secure and reliable payment methods to ensure a smooth and protected shopping experience. We accept a wide variety of payment options to give you the ultimate convenience at checkout.
Accepted Payment Methods
We process our main payments securely through Shopify Payments and other trusted global gateways. You can pay using:
-
Credit and Debit Cards: Visa, MasterCard, American Express, Discover, and Diners Club.
-
Accelerated Checkouts: Shop Pay, Apple Pay, and Google Pay for a fast, one-click checkout experience.
-
Alternative Payment Methods: PayPal.
All transaction platforms protect your payment information with advanced industry-standard encryption technology.
Payment Processing
Once your order is completed, the payment will be processed immediately. If the payment is successful, you will receive an order confirmation email with the details of your purchase. If there are any issues with the payment, our team will contact you to resolve the situation promptly.
Security
At ARTIFICE HOME, we take the security of your financial information very seriously. Our payment processors use advanced encryption technologies and comply with strict PCI-DSS standards to safeguard your information during the entire checkout process. Your full payment and card details are never stored on our servers.
Currency
All prices on our website are displayed in US Dollars (USD). At checkout, the total amount will be charged in USD. Please note that if you are purchasing from outside the United States, your bank or card issuer may apply currency conversion fees.
Refund Policy
In the case of a return or order cancellation, the refund will be processed using the exact same payment method used for the original purchase. Once the refund is approved, the amount will be credited back to your account (credit/debit card, PayPal, or digital wallet) within 14 business days. Processing times may vary depending on your bank’s or financial institution's policies.
Customer Support
If you have any questions, concerns, or issues regarding payments and checkout, our customer support team is here to assist you.
-
Support Email: support@us-artificehome.com
-
Availability: Monday to Saturday: 9:00 AM to 5:00 PM